Searching for the Authentic
We landed in Havana in Cuba and wanted to explore the nightlife, the real Havana … Not the typical “tourist ” offering but something genuine and authentic that the locals would enjoy …. Isn’t that what...
View ArticleVacation & Waiting for the Big Idea!
Big Idea …. where are you? I know that whenever I get a break new ideas start coming to me. The minute you step off that treadmill of “doing“, the minute you let your mind settle and unclutter those...
View ArticleThe Last Burger !
Close your eye’s and pretend This holiday could not be complete without one last visit to the burger bar, just off the beach as part of the resort where we were staying in Cuba. Thankfully I discovered...
View ArticleHiding from the customer
We had a great evening in Kinsale. Tommy, our buddy wanted to hook up with Liam Brown who was back from Florida for a few weeks to visit some family members. Liam, a successful businessman was...
View ArticleCustomer Service Master Class – Kieran Troy
Monsignor Hugh O’Flaherty I wrote this post last October (it was sitting in my “drafts” for some reason ) while sitting on the plane after a jam packed trip to Rome, following in the footsteps of...
View ArticleTipping the Customer
It was bucketing out of the heavens as we stared out the window of our hotel in Garda in Italy during our summer holidays. It hadn’t let up for over an hour and it showed no signs of stopping anytime...
View ArticleHolidays at Home
“Where are you going on holidays?” “Where are you going on holidays?” is a question that we are all asked many times during the year (the hairdressers is probably the spot where it is asked most of...
View ArticleAvoiding Temptation
I spotted her out of the corner of my eye. She looked back at me inviting me to come over. She was elegant, dressed in black with an air of sophistication. Come over to me and I will tell you intimate...
View ArticleSicily and the Manager of first impressions
Dee is the absolute best at holiday arrangements – she looks after everything and every year we have the best time when we go away. I can’t stand picking through brochures and websites but she loves...
View ArticleBird in the sky
Today I am that bird in the sky phenomenally shooting through the air at high speed ..look up it’s me up there! We have no control as we sit here taking for granted the technology, the skill, the...
View ArticleWhat I didn’t know about the 9/11 Memorial
We were very recently in New York (late August 2014) and on a very sunny, gorgeous Saturday we decided to visit the 9/11 Memorial site, which is nearly fully completed. We had mixed feelings about...
View ArticleTime to stop roaming!
I’m on the train heading from from New York, Penn Station to Metro Park in New Jersey. I have no online access so what do we do ?? No Twitter, no Facebook, no checking email… I’m twitching , I’ve read...
View ArticleWhen harsh criticism can be the best thing ever!
I was recently at a large, high profile business conference and unfortunately the first segment of it was dominated and ruined by shockingly poor presentations. I couldn’t believe how these senior...
View ArticleA tribute to young mothers!
Oh no … The woman with the young baby is sitting next to me on the plane!! My early prayers were that the weirdo in the queue who was intoxicated wouldn’t be next to me …can I take him instead? I’ve...
View ArticlePerfect moments
We all have great times that we fondly look back at, special achievements, fantastic holidays, family occasions, all manner of things to remember. We look back at these times and we realise that they...
View ArticleMichael Cawley, Cork Airport and “What’s the Point?”
It was my first time listening to Cork born Michael Cawley, the Chairman of Failte Ireland and former Ryanair deputy CEO and Commercial Director. He was speaking at a business anniversary breakfast...
View ArticleTenders and sun tans!
At last our holiday – a week in Italy with family and great friends. We had a nice place booked for all of us just outside Siena for seven days to rest, relax, chill out and generally recharge the...
View ArticleBack to Italy and habits that die hard
Here I go again … I’m sitting on the plane on the runway at Cork Airport before takeoff to Italy. It’s a little crazy as we have to fly via Amsterdam! I press play on my iPod to listen to my ‘Easy...
View ArticleHate !
Hate is a big word and I hate using it! Boarding our Ryanair flight from Liverpool to Cork I uttered the words I have uttered many times before to Brendan, my son “I hate Ryanair” He took me up on it...
View ArticleIn Dublin’s “not so fair” city
We were just after leaving a really successful client event in the Smithfield area of inner city Dublin, just north of the River Liffey. I love this quirky, eclectic area of Dublin with a mix of old...
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